Keeping Your Child Well Message and useful links from Aneurin Bevan University Health Board

30 October, 2023
Good afternoon,
The first school term is almost over and everyone is looking forward to their October Half Term plans! However, with the change in their routine and new activities planned, some children may feel unwell or injure themselves during their week off.
We’ve developed a ‘Keeping Your Child Well’ guide for you to share with your young persons network to help signpost them to the right service when they need it.
ABB Healthier Together
It can be extremely stressful when your child is unwell and searching for clear and localised information is not always easy! ABB Healthier Together’s website has been developed in partnership between parents and healthcare professionals. On the website, you can find information on common childhood illnesses, including advice on what ‘red-flag’ signs to look out for and where to seek help if required. Find ABB Healthier Together resources here: Home :: Healthier Together (
Your Local Pharmacy and the Common Ailments Scheme
Visiting your local pharmacy is a great way to access prompt advice and treatments for common conditions. Some of the work traditionally done by GPs is now done by pharmacists instead. This includes giving prescription-only medication for a number of minor ailments your child may have without the need to see a doctor. Some of these treatments can be accessed for FREE through the Common Ailments Scheme, find out more here: Pharmacies – Aneurin Bevan University Health Board (
NHS 111 Wales / Urgent Primary Care 24/7 (GP Out-of-Hours)
NHS 111 Wales is available 24 hours a day, seven days a week. You can use it for health advice and to be given an appointment for Urgent Primary Care services.
When you call NHS 111 Wales, you will hear a voice message letting you know what services we provide. If you stay on the line, your call will be answered by a Call Handler who will ask you for some details and your reason for calling. Depending on your reason for calling, you will be put through to a Nurse Adviser, Health Information Adviser, a Dental Health Adviser or be given an Urgent Primary Care appointment. (They may ask for your number and call you back).
You can also check symptoms on the NHS 111 Wales symptom checker here: NHS 111 Wales – Check Your Symptoms
NHS 111 (Option 2) – Mental Health Crisis Line
You can call NHS 111 and select Option 2 if your child needs urgent mental health care. Mental Health 111 (Option 2) is available 24 hours a day, 7 days a week, and is free to call from a mobile (even when the caller has no credit left) or from a landline.
For more information, please visit: Mental Health Crisis – Aneurin Bevan University Health Board (
The Health Board’s School Nursing Service has teamed up with Chat Health NHS to offer a new text service for young people aged 11-19. Young people can anonymously text the School Nursing Team on 07312 263 262 for confidential support and advice on a range of physical and/or emotional health issues.
You can find more information about the service here: New School Nursing Text Service: 07312 263 262 – Aneurin Bevan University Health Board (
CAMHS Online Wellbeing Workshops – October Half Term
CAMHS will be running a range of workshops on MS Teams in October Half Term 2023 for all children, young people and their families across Gwent. Please use the booking form/QR code to book on at least 24 hours before the session: CAMHS Online Well Being workshops October – November 2023 – Aneurin Bevan University Health Board (
Melo is a website that has been developed to look after the mental wellbeing of people living and working in Gwent. You will find courses, apps, videos, audio, books and websites to further support your child’s wellbeing.
Browse Melo’s self-help resources here: Melo Cymru – Mental Health & Wellbeing Resources, Courses & Support
Minor Injury Units
Minor Injury Units treat children over one year old, with a wide range of injuries that are not life-threatening. These units are run by an experienced team of highly skilled, specially-trained, emergency nurse practitioners.
Local Minor Injury Units for children (aged over 1 year) are located at the Royal Gwent Hospital, Nevill Hall Hospital, Ysbyty Ystrad Fawr and Ysbyty Aneurin Bevan. All children aged under 1 year old will need to be seen at The Grange University Hospital.
Find your local Minor Injury Unit here: Minor Injury Units – Aneurin Bevan University Health Board (
Emergency Department at The Grange University Hospital
The Grange University Hospital provides Urgent and Critical care for people who are seriously ill or have complex conditions that cannot be safely managed at one of our Local General Hospitals.
Please only attend the Emergency Department if your child is experiencing life-threatening symptoms or has been referred by a healthcare professional.
Please share with your networks.

Heather Manson

Community Involvement Officer – Integrated Well-being Network (Caerphilly) | Swyddog Cynnwys y Gymuned – Rhwydwaith Llesiant Integredig (Caerffili)

Aneurin Bevan University Health Board | Bwrdd Iechyd Prifysgol Aneurin Bevan

Phone: 07581019410 | Ffôn: 07581019410

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